FAQ

Frequently Asked Questions (FAQ)

We understand that shopping online can raise some questions, and we’re here to help! Below you’ll find answers to some of the most common inquiries. If you can’t find the answer you’re looking for, feel free to reach out to us at contact@brritfits.shop.

1. What sizes do you offer?

We offer a wide range of sizes to accommodate various body types. Our size guide can help you find your perfect fit.
Please refer to the Size Guide on our product pages for detailed measurements and sizing tips.

2. How do I know if an item is in stock?

All of our products are listed with their current availability on the product page.
If an item is out of stock, you can sign up for a back-in-stock notification so you’ll be alerted when it’s available again!

3. How long will it take for my order to arrive?

  • Handling time: 1–2 business days

  • Delivery time: 4–6 business days (Standard Shipping) or 2–3 business days (Expedited Shipping) for U.S. orders.

International orders may take longer, depending on your location.
You will receive tracking information once your order has shipped, so you can monitor its progress.

4. Can I modify or cancel my order?

Once an order has been processed and shipped, it cannot be modified or canceled.
However, if you need to make changes or cancel an order, please contact us as soon as possible at contact@brritfits.shop, and we’ll do our best to assist you before your order is shipped.

5. How can I track my order?

Once your order has shipped, you will receive an email with your tracking number.
You can also track your order directly on our Order Tracking page by entering the tracking number provided.

6. Do you offer free shipping?

We offer free standard shipping on all U.S. orders over $50.
For international orders or expedited shipping, shipping fees will be calculated at checkout based on your order size and delivery location.

7. How do I return an item?

We offer free returns within 30 days of delivery.
To return an item, simply contact us at contact@brritfits.shop or visit our Return & Refund Policy page for detailed instructions on how to proceed.

8. How long will it take to get my refund?

Once we receive and inspect your returned item, we will issue your refund to the original payment method within 5–7 business days.
Please note that depending on your payment provider, it may take additional time for the refund to appear on your statement.

9. Do you ship internationally?

Yes, we ship internationally!
Please check our Shipping Policy for more details on international shipping, including fees and delivery times.
Be aware that international orders may be subject to customs fees or import duties, which are the responsibility of the customer.

10. How do I contact customer support?

If you have any questions or need assistance, feel free to contact us via:

  • Email: contact@brritfits.shop

  • Phone: +1 (215) 501-3109

  • Mail: 3421 West Montague Avenue, North Charleston, South Carolina 29418, USA

  • Or visit our Contact Us page for more options.

11. Do you offer gift cards?

Yes! We offer Brritfits gift cards in various denominations.
You can purchase them directly from our website.
Gift cards are delivered via email and can be redeemed at checkout.

12. What if I receive a damaged or defective item?

We’re sorry if this happens!
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will gladly issue a replacement or a full refund, depending on your preference.

13. How can I stay updated on new arrivals and promotions?

To stay in the loop about our latest collections, sales, and promotions, sign up for our newsletter at the bottom of our website, or follow us on social media:

14. Do you offer discounts or promotions?

We occasionally offer special discounts, promotions, and sales to our customers.
Be sure to sign up for our newsletter for exclusive offers, and follow us on social media to stay informed about upcoming deals.

Still have questions?

Feel free to contact us, and we’ll be happy to assist you!